OPEN POSITIONS
Location:
Hive Home, Gift, and Garden (on-site only)
Type:
Full time
Position Summary:
The floral designer's responsibilities include advising customers on suitable floral arrangement selections, and beginning-to-end floral production, including but not limited to floral processing and plant maintenance. To be successful as a floral designer at Hive, the ideal candidate should be team-oriented, uphold design versatility, and maintain up-to-date knowledge of emergent trends within the floral design industry.
Position Expectations:
- Provide a positive client experience, being friendly, intuitive, and informative.
- Welcome clientele immediately with sincerity and enthusiasm, and create a warm, invitational, and memorable experience.
- Maintain an active floor presence, demonstrating openness and availability.
- Address all client concerns proactively and helpfully.
- Defuse frustration and anger with understanding and care.
- Communicate and assist clientele with in-store floral requests via phone or email, following through until delivery.
- Complete the client experience with an accurate and efficient checkout.
- Ensures floral design production is in alignment with Hive’s standard of excellence.
- Advising customers on the proper care and maintenance of their selected floral arrangements or plants.
- Ensuring all flowers and plants are properly watered and stored to prevent premature wilting, botanical diseases, or pest infections.
- We are selecting and arranging flowers following Hive’s brand standards.
- Help maintain an adequate supply of wires, foams, ribbons, tapes, and other decorative supplies as delegated.
- Ordering fresh flowers from wholesalers and growers as delegated.
- Maintaining an accurate record of floral arrangement orders, special requests, and delivery information as delegated.
- Consult with clients to determine their preferences and specifications before designing customized floral arrangements.
- Lead event processes from beginning to end as delegated.
- Demonstrate ability to ideate simple to complex event details.
- Closing of clientele concept pitches.
- Creation of digital on-brand mood boards.
- Production of event floral and supply list that is on budget and in project scope.
- Collaborate with in-store interior designers on special projects as delegated.
- Assist with keeping all workspaces clean, safe, and organized. Including but not limited to cleaning buckets, floral boxes, trash breakdown, and recycling.
Competencies:
- Artistic and creative with an eye for high-end design styles.
- Demonstrate commitment to the team through collaboration and positive, proactive communication.
- Ability to resolve conflicts proactively with clear and direct communication.
- Excellent organizational skills and ability to demonstrate resourcefulness.
- Effective communication skills
- Exceptional customer service skills.
- Embody reliability, flexibility, and openness to change.
- Ability to both receive and provide constructive feedback.
- Action-oriented with attention to detail.
- Proficient with Microsoft Office, Mac operating systems, iOS devices, google applications, and the ability to work with new technology as needed.
Qualifications:
- High school diploma or GED
- Minimum (4) years of experience in the floral industry
- Minimum (3) years of experience in the customer service, or retail industry
- Proven floral design experience supplied by portfolio
- Floral design certifications are advantageous
Physical Requirements:
- Continuous hand manipulation including grasping, pushing, pulling, and exemplary skills
- Reaching above the head and at shoulder level
- Ability to stand/walk/bend/kneel for extended periods on hard surfaces (concrete and brick)
- Exposure to extreme temperatures throughout the workday
- Ability to lift and mobilize small to medium items, up to 50lbs while utilizing appropriate equipment and safety techniques
- Ability to maneuver effectively around floor, warehouse, and cash wrap
- Ability to accurately judge color values
- Must be able to work effectively where dust, pollen, and particulates are present
Location
Hive Home, Gift and Garden
Type
Full time
Job Summary
Responsible for maintaining store displays to make products visually appealing to clients, while remaining alert to sales and service. Maintaining a mindset that all actions, behaviors and responses reflect a sales maker versus a sales taker.
Responsibilities
•Create appealing and eye-catching visual displays with all small goods that lead the customers through the entire store.
•Understand inventory (large and small) owned and where it is located
•Replenish the showroom when needed as per sales and other factors
•Work closely with Visual Manager to ensure all vendors are well represented on the showroom and there is a plan of action with incoming furniture
•Responsible to land all small goods newness that arrived to the warehouse
•Be proactive and precent ideas to maintain the showroom looking fresh and well styled
•Provide a positive customer experience, being confident, intuitive, and directive
•Partner with Visual Manager when large scale furniture is sold and significant quantities of merchandise need to be relocated and reset
•Collaborate with the Visual Manager on setting and styling large scale vignettes
•Re-stock and re-style merchandise daily as items sell off the showroom floor
•Responsible for back stocking all small goods and communicating to Sales Team where its located
•Partner with receiving team on how specific vendors are tagged
Producing and updating signage for any special promotion or product knowledge throughout the showroom
•Create, revise and share merchandising ideas with Visual Team
•Stay “in the know” with current design trends
•Participate in vendor presentations and stay educated with product knowledge so you can effectively assist clients
•Demonstrate knowledge and proficiency in all tasks and procedures to support the Sales Team
•Listen attentively to the customer and acknowledge their concerns and needs
•Follow inventory procedures
•Gift wrap as needed
•Complete projects and tasks accurately and on time
•Remain flexible to support the needs of the business
Competencies
Show commitment to the team through collaboration and positive, proactive communication
•We are a growing company, and subsequently, your role and responsibilities are subject to change
•Resolve conflict proactively with clear and direct communication and be open to receiving constructive feedback
Be accountable for information covered in the Hive Code of Conduct
•Demonstrate honest and ethical behavior
•Follow all safety guidelines
•Safeguard sensitive, private, and confidential information
Qualifications
•2-4 years of design/ furniture retail sales experience preferred
•Proficient in Mac Operating System, IOS devices, Microsoft Office and Google Applications
•Passion for design
•Results-oriented
•Collaborative
Physical Requirements
•Ability to lift and mobilize small to medium items, up to 15 lbs. while utilizing appropriate equipment and safety techniques
•Ability to maneuver effectively around the floor, stock room, and cash wrap
•The position entails prolonged standing
Location:
Hive For Her/Him/Kids (on-site only)
Type:
Full time
Responsibilities:
• Provide a positive customer experience, being confident, intuitive, and direct.
• Provide an exceptional fitting room experience.
• Complete the customer experience with an accurate and efficient check out.
• Address all customer concerns in a proactive and helpful manner.
• Demonstrate knowledge and proficiency in all tasks and procedures to support the sales floor.
• Support driving sales and gross margin performance.
• Gift wrap as needed.
• Remain flexible to support the needs of the business.
Qualifications:
• Provide exceptional service to the customer through professionalism, ownership and initiative.
• Show commitment to team through collaboration and positive, proactive communication.
• Demonstrate productivity, using time efficiently and effectively to deliver strong results.
• Be accountable for information covered in the Hive Code of Conduct.